Privacy Policy

Overview

This Privacy Policy explains what we collect, how we use it, and your choices. It applies to marshland.software and our services.

Information We Collect

• Contact & account data you provide (name, email, business details, messages).
• Operational data needed to run your site (domain details, plan selection, transfer usage).
• Usage data such as basic analytics from privacy‑friendly tools (e.g., page views). We do not sell your data.
• Payment data is processed by Stripe. We do not store or have access to full payment details.

How We Use Information

• To provide, operate, and support your website and account.
• To communicate about service, billing, and updates (including renewal notices).
• To improve our services, troubleshoot, and protect against abuse.

AI Assistance

We may use AI tools to help scaffold site content or HTML, but a human reviews and approves all final content before it goes live.

Password Generator & Domain Checker

If you use our built‑in password generator, we do not store the generated passwords; they are created locally in your browser and are never sent to our servers.

We do not warrant that any generated password is more secure than alternatives, and we accept no responsibility or liability for any breach, compromise, or loss arising from your use of a generated password. You are responsible for choosing strong, unique passwords and for protecting them (e.g., via a password manager and multi‑factor authentication). See our Terms of Service for additional disclaimers.

If you use our domain checker tool, we process your query to check availability and provide suggestions. We may temporarily cache results to improve performance, but we do not sell or share your domain search history with third parties, except as necessary to perform the lookup through our registrar partners.

Domain checker results are informational only and not a purchase mechanism. Availability and pricing can change at any time; we do not guarantee present or continuing availability. See our Terms of Service for additional disclaimers.

Sharing

We share data only as needed to provide the service (e.g., payment processing via Stripe, hosting and email forwarding providers) or when required by law.

Retention

• Backups of site assets: retained for 30 days.
• Account/billing records: retained for the duration of your service and up to 30 days after termination to facilitate off‑boarding; some records may be kept longer if required by law.

Your Choices

• You can update or request deletion of your personal data by emailing privacy@marshland.software.
• You may opt out of non‑essential communications.

Security

We use reasonable technical and organizational measures, including SSL/TLS and least‑privileged access. No method of transmission or storage is 100% secure.

Ownership & Processing Roles (Summary)

• You own your content: You retain ownership of the front‑end code and all content you supply (text, images, trademarks, data). We act as a service provider to process and host this content on your behalf. See our Terms of Service for full details.
• Proprietary non‑frontend features: Backend niceties we configure (e.g., email forwarding or form forwarding relays) are Marshland’s proprietary service components. These components are not your personal data and are licensed for use only during an active hosting term, as outlined in the Terms of Service.
• Operational copies & backups: We may create temporary, cached, or archival copies of your site and content for operations, security, troubleshooting, and backup. Backups of site assets are typically retained for 30 days.

Children

Our services are not directed to children under 13, and we do not knowingly collect data from them.

Off‑Boarding (Summary)

Upon termination, we can provide a zip of your front‑end site assets and a DNS zone file with your records. Proprietary non‑frontend features are not included, and we do not guarantee front‑end functionality without them. Additional assistance is available at our standard rates. See the Terms of Service for the authoritative terms.

Legal & Disputes

For consistency with our Terms of Service, the following summarizes key legal points related to delinquent accounts and dispute resolution:

• Delinquent accounts: An account is delinquent when payments are more than 60 days past due. If an account is delinquent for 60 days, we may disable DNS, suspend hosting, or take the site offline. Once all past‑due amounts are received, we will either restore the site or provide a downloadable zip of the front‑end client code as described in the Terms of Service.
• Governing law & dispute resolution: These Terms are governed by Arizona law. For individual claims not exceeding the then‑applicable Arizona small‑claims limit (currently $3,500), the parties agree to resolve disputes in the Small Claims Division of the Maricopa County Justice Court (Phoenix, AZ) as described in the Terms of Service. Claims above that amount will be resolved by binding arbitration in Maricopa County, Arizona. The parties agree to waive the right to a jury trial and to participate in class, collective, or representative actions; disputes are brought on an individual basis.
• Where to find full terms: This policy is a summary; the Terms of Service contain the full legal text and prevail in the event of any inconsistency.

Changes & Contact

We may update this policy; we’ll post the new version with an effective date. Contact: privacy@marshland.software

Effective date: August 13, 2025